Knowledge BaseGetting StartedOverview

Overview

What Modu is and core concepts.

What is Modu?

Modu is a feedback collection platform. You create boards that contain modules. Visitors interact with your modules to vote, rate, or submit suggestions.

Core Concepts

Workspace — Your account. Has a subdomain (e.g., acme.modu.io) and contains all your boards, team members, and settings.

Board — A container for modules. Each board has its own URL, access settings, and can require password or SSO authentication.

Module — A feedback component. There are six types:

  • Single/Multiple Choice — Traditional polls where users pick from predefined options
  • Rating — Numeric scales (1-5) for satisfaction scores and NPS
  • Suggestions — Public idea boards where users submit ideas and vote on each other's suggestions. Great for feature requests and roadmaps.
  • Text — Private forms for collecting open-ended responses. Only admins see submissions. Great for surveys, bug reports, and feedback forms.
  • Roadmap — Display your product roadmap with items organized by status: Backlog, Planned, In Progress, and Shipped.
  • Changelog — Share release notes and product updates with optional cover images and YouTube embeds.

URL Structure

Your boards are accessible at:

https://yourworkspace.modu.io/board-slug

Or with a custom domain:

https://feedback.yourcompany.com/board-slug